Frequently Asked Questions
Welcome! This page covers everything from credits and pricing to security, AI, and workflow building.If you still have questions, reach out — our team is always here to help.
Getting Started
Do I need to know how to code?
Do I need to know how to code?
Kadabra was built for everyone. You describe what you want in plain English, and the AI Agent helps you build it.If you are technical, you can extend flows using Custom Nodes or API calls — but it’s completely optional.
How is Kadabra different from Zapier or Make?
How is Kadabra different from Zapier or Make?
Kadabra combines deterministic workflows with AI reasoning.
- Zapier/Make: “If X happens, do Y.”
- Kadabra: “When a lead replies, analyze sentiment, log it in the CRM, and message me if it’s positive.”
Can I try Kadabra for free?
Can I try Kadabra for free?
- AI Agent
- 1 Custom Node
- Limited Schedules
- Community Support
What is Kadabra (Formerly Nexcraft)?
What is Kadabra (Formerly Nexcraft)?
You describe what you want, and the AI Agent generates, executes, and monitors your automation instantly.
How do I create my first automation?
How do I create my first automation?
“Send a Slack message when a new row is added to my Airtable.”The Agent will automatically generate and configure the flow.
Can I build or edit flows manually?
Can I build or edit flows manually?
You can also let the Agent generate a base flow, then fine-tune or expand it manually.
Running, Editing, and Scheduling Flows
How do I run a workflow?
How do I run a workflow?
What’s the difference between Run and Deploy?
What’s the difference between Run and Deploy?
- Run: Executes a single test.
- Deploy: Saves and activates the flow for scheduling or external triggers.
How do I modify a generated flow?
How do I modify a generated flow?
- Ask the Agent: “Add a filter before sending the email.”
- Edit manually: Drag, drop, and configure nodes visually.
How do I save or share a flow?
How do I save or share a flow?
How can I duplicate or rename a flow?
How can I duplicate or rename a flow?
- Rename: Open the flow → click its name → edit → Update Current Flow.
- Duplicate: Save the flow, change its name, then click Save as New Flow.
How do I schedule flows?
How do I schedule flows?
- Enable Periodic Scheduling under Save Flow → Scheduling, choose Daily, set a time, and save.
- For one-time runs, click Add Schedule, pick a date/time, and save.
- To pause, go to Home → Scheduled, select the schedule, and click Pause.
Working with Nodes
What is the AI Assistant Node?
What is the AI Assistant Node?
What is the AI Agent Node?
What is the AI Agent Node?
What is the Code Editor Node?
What is the Code Editor Node?
How do I test or delete a node?
How do I test or delete a node?
- Test: Right-click → Start run from here.
- Delete: Right-click → Delete, or select and press Backspace.
How do I open node settings or results?
How do I open node settings or results?
- Settings: Click the gear icon or double-click the node.
- Results: Click the blue square icon at the top-right.
What does the green check icon mean?
What does the green check icon mean?
Files, APIs, and Integrations
How do I upload and process a CSV or PDF?
How do I upload and process a CSV or PDF?
How do I connect to external APIs or databases?
How do I connect to external APIs or databases?
- API: Add a Send API Request node (or describe the call in the Agent) and set method, URL, headers, and body.
- Database: Go to Nodes → Create New Integration, choose your DB, set authentication, pick tables, and save.
How are secrets stored securely?
How are secrets stored securely?
Add new ones in Nodes → Manage Secrets → Add Secret — choose provider, paste credentials, and save.
Context & AI Behavior
What is Context Management?
What is Context Management?
What is Personal Context?
What is Personal Context?
Will updating context affect existing flows?
Will updating context affect existing flows?
Credits & Billing
What are credits?
What are credits?
Example: an AI Node costs ~50 credits, while a Google Search Node costs 1 credit.You can view node costs in the Nodes Catalog or track detailed usage in Account → Usage.
What happens if I run out of credits?
What happens if I run out of credits?
You can still view and edit flows, or purchase extra credits anytime.
How can I check my usage?
How can I check my usage?
- Remaining credits
- Run history
- Cost per flow and node
- Billing and invoices
What’s included in each plan?
What’s included in each plan?
Pro (9/user) – 5,000 credits/month, unlimited nodes, email support.
Team (18/user) – 10,000 credits/month, collaboration, priority support.
Enterprise (Custom) – Dedicated infra, custom integrations, SLAs.Extra credits can be purchased on Pro and Team plans.
Security & Privacy
Is my data used to train AI models?
Is my data used to train AI models?
How secure is Kadabra?
How secure is Kadabra?
- AES-256 + TLS 1.3
- Multi-zone AWS hosting with failover
- Continuous security auditing
- CASA-certified infrastructure
Where is my data stored?
Where is my data stored?
Backups and region preferences are available for Enterprise plans.
How do credentials and secrets stay safe?
How do credentials and secrets stay safe?
- OAuth2 for connected apps
- Encrypted token storage per user
- Provider-verified secrets management
What compliance standards do you follow?
What compliance standards do you follow?
- CASA Security Framework
- Enterprise Security Standards
- Regular third-party audits and reviews
Troubleshooting
How do I debug a failed automation?
How do I debug a failed automation?
- Open Run Logs to see where it failed
- Review the error message
- Hover over connections to inspect data
- Fix and re-run
Can I test flows safely?
Can I test flows safely?
What if a connection stops working?
What if a connection stops working?
Reconnect in Settings → Integrations, and automations resume instantly.
Collaboration & Sharing
Can I collaborate with my team?
Can I collaborate with my team?
- Shared credentials & flows
- Real-time editing
- Version history
- Role-based permissions
Can I share flows externally?
Can I share flows externally?
Can external users trigger my automation?
Can external users trigger my automation?
AI & Smart Features
What powers Kadabra’s AI?
What powers Kadabra’s AI?
How accurate is the AI understanding?
How accurate is the AI understanding?
Clearer instructions lead to better outcomes.
Plans at a Glance
| Plan | Price | Monthly Credits | Key Features |
|---|---|---|---|
| Free | $0 | 1,000 | AI Agent, 1 Custom Node, Limited Schedules |
| Pro | $9 | 5,000 | Unlimited Nodes, Email Support |
| Team | $18 | 10,000 | Collaboration, Priority Support |
| Enterprise | Custom | Custom | Dedicated Infra, SLA, Advanced Security |
Still Need Help?
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